Abstract: This article continues the examination of tools that a vendor may supply that can make the implementation of an ERP package easier for your project team, end users, and IT department. Read on to see what tools you may want to have in your toolbox before proceeding with the implementation.

Abstract: You have selected an ERP package. Now you have to worry about implementing the software. This article looks at four categories of tools that a vendor may supply that can make the implementation easier for your project team, end users, and IT department. Read on to see what tools you may want to have in your toolbox before proceeding with the implementation.

Abstract: How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer trying to keep all of the plates spinning at once. While it is difficult to say one aspect of a project plan is more important than another, accurately and completely defining the needs to be fulfilled by the software is critical to the overall success of the implementation and the longevity of software. This article outlines a logical process for defining the requirements and keeping the plates spinning.

Abstract: When selecting an ERP package, you must be sure that the software has the functions and features that support your organization. But once that assurance is obtained, you have to worry about implementing the software. There are four categories of tools that 3i Infotech supplies with its base ERP solution, ORION™ Enterprise, which can make implementation easier for all the stakeholders involved.

Abstract: Find out more in leveling the field: powerful software solutions for midsize companies.

Abstract: Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

Abstract: HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent.

Abstract: Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive edge. Electronic information capture not only increases reporting accuracy, but it also provides real-time data for your planning, billing, and purchasing needs—bridging the gap between your front-office operations and back-office processes.

Abstract: Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

Abstract: Can industry-leading practice be found in a commodity software package? If we accept that application software is a commodity, by definition, the answer is no. If a vendor claims industry-leading practice, then it is available to your competition. If we really want to have practices that lift us above the competition, it cannot be in a standard package. Where in the business do we need to be better than best practice?

Abstract: Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.

Abstract: Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.

Abstract: Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this emerging field.

Abstract: Companies can easily spend hundreds of thousands of dollars implementing an enterprise resource planning (ERP) package. After completing this rollercoaster ride, however, companies are typically faced with the question of whether to implement the latest, greatest version of the package.

Abstract: Looking for the right ERP package for your small to medium business (SMB) can be a daunting task. Although a fair amount of information is available on the Internet about the actual software packages themselves, there is little advice on how to develop a good, simple strategy to evaluate and choose the right package for your company. This white paper is intended to provide some of that much-needed guidance.

Abstract: Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

Abstract: In August, Epicor announced a revised portal strategy to provide rich portal content through a more secure and standardized portal platform. By leveraging Microsoft .NET across all product families, Epicor Portal will reportedly deliver data exploration, collaboration, and on-line management features.

Abstract: Now that you have planned and assessed your new system, it’s time to explore the next phase of the integration process: design and pre-deployment testing. Part 4 of this 4-part e-book series provides a basis for the exploration of network design. In addition, it includes a report card that will help you select the appropriate design and validation software tools for your Internet protocol telephony (IPT) system.