Documents » cmms consultation for field exploration.
Abstract: eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its
Field Service and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s software to incorporate dispatch optimization and other aspects of
Field Force Automation into their CRM services.
PubDate: 11/21/2000
Abstract: Find out more in leveling the
field: powerful software solutions for midsize companies.
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Abstract: Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.
Abstract: HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent.
Abstract: Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive edge. Electronic information capture not only increases reporting accuracy, but it also provides real-time data for your planning, billing, and purchasing needs—bridging the gap between your front-office operations and back-office processes.
Abstract: Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.
Abstract: Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.
Abstract: Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.
Abstract: Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this emerging field.
Abstract: Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.
Abstract: In August, Epicor announced a revised portal strategy to provide rich portal content through a more secure and standardized portal platform. By leveraging Microsoft .NET across all product families, Epicor Portal will reportedly deliver data exploration, collaboration, and on-line management features.
Abstract: Now that you have planned and assessed your new system, it’s time to explore the next phase of the integration process: design and pre-deployment testing. Part 4 of this 4-part e-book series provides a basis for the exploration of network design. In addition, it includes a report card that will help you select the appropriate design and validation software tools for your Internet protocol telephony (IPT) system.
Abstract: Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.
Abstract: Infor's latest acquisitions and vertically-focused
Abstract: The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors.
Abstract: With its focus on service-oriented architecture, SSA Global appears to be sticking to its pledge to protect the user's investment as much as it can, while still modernizing the users' applications.
Abstract: The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when combined with effective project management by capable professionals, can be rolled out rapidly when it counts—like after a merger or acquisition. Get tips for a speedy enterprise resource planning (ERP) implementation, from a company that lived to tell the tale.
Abstract: Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.
Abstract: To compete in today’s economy, you need enterprise-size IT infrastructure and reach—but at a midsize cost. To do this, you need to find an IT community that understands your business processes and objectives. The Oracle Accelerate program offers a way to find a software vendor and local partner organizations that can provide you with the IT infrastructure, the features and functions, and the expertise. Learn more.